Answer

You may be asked to pay for your questionnaire where payment is not covered by the buyer as part of the campaign.

Background

Whether you are required to pay depends on the payment arrangement for the campaign you have been invited to participate in.

You may be asked to pay for your questionnaire where payment is not covered by the buyer as part of the campaign. Once payment has been completed, 'Share Unlimited' will be activated, allowing you to proactively share your questionnaire with customers for the next 12 months and download your completed SAQ report.

Where payment is covered by the buyer, you will not be asked to make a payment.

Steps

To complete a required payment using your questionnaire:

1. Sign in to your NQC account.
2. On your Dashboard, locate the relevant questionnaire.
3. If payment is not covered by the buyer as part of the campaign, you will be prompted to pay at the end of the questionnaire.
4. If your questionnaire is already completed and payment is required, a red notification dot will appear on the 'Share' button on the questionnaire tile.
5. Select the 'Share' button and follow the on-screen instructions to complete the payment.
6. Once payment has been completed, 'Share Unlimited' will be activated for the questionnaire.