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What is the Communications screen?

Answer

The Communications screen provides a record of communications sent in relation to a specific questionnaire, including campaign invitations and reminder emails.

Background

The Communications screen allows Buyers and Suppliers to view communications associated with an individual questionnaire. This includes system-generated campaign invitation and reminder emails sent through the platform. Communications are displayed alongside key information including the subject, sender, recipient, delivery status and date sent. The content of emails is not currently available within the Communications screen.

Steps

To view communication history:


  1. Open the questionnaire you wish to review.
  2. Select Communications from the dropdown menu.
  3. Review the communication history displayed in the table.
  4. Review the Type, Subject, From, To, Status and Date columns.
  5. Use this information to track communication activity, delivery status and the timing of communications relating to the questionnaire.

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