Answer
A red dot indicates that there is an outstanding action or pending request on your questionnaire tile that requires your attention.
Background
A red dot is displayed on specific action buttons on your questionnaire tile to alert you when immediate action is needed to progress or share your assessment:
- Share button: You have a pending share request from a buyer, or there is an outstanding payment to complete before the questionnaire can be shared.
- Respond button: A buyer has requested a questionnaire response, or an accepted share request requires you to complete the assessment.
- Update button: There are outstanding minimum requirements or requested updates to address on your questionnaire.
Once the required action has been completed, the red dot indicator will automatically disappear.
Steps
To view and complete the outstanding action on your questionnaire:
- Sign in to your NQC account.
- On your Dashboard, locate the questionnaire tile displaying a red dot.
- Check which action button displays the red dot (Share, Respond, or Update).
- Click the button with the red dot and follow the on-screen prompts to complete the required action (such as accepting a share request, updating sections, or completing payment).
- Once the action is completed, the red dot will be removed from the tile.